RETURNS & EXCHANGES

At TEBO DAMBE®, we want every order to arrive in excellent condition. Due to the nature of our products, we do not offer refunds. We accept exchanges only when eligible under the policy below.

EXCHANGES

To be eligible for an exchange, an item must be unused, unworn, and in the same condition in which you received it, with all original packaging and tags, where applicable.

We accept exchanges only for items that arrive damaged or defective.

If your item arrives damaged or defective, please contact us through the Contact Us section as soon as possible and provide your order information and clear photographs showing the issue.

Approved exchanges are limited to the same item and are subject to availability.

FRAGRANCE & PERFUME

For health, safety, and product integrity reasons, opened or used fragrance products cannot be returned or exchanged.

If your fragrance arrives damaged or defective, please contact us as soon as possible and provide photographs of the product and packaging so we can review the issue and determine whether an exchange is available.

SALE ITEMS

All sale items are final sale and are not eligible for refunds or exchanges.

IMPORTANT

Nothing in this policy limits any consumer rights or protections that cannot legally be excluded or limited under applicable law.